LOF Boutique Privacy Statement
what we do with the personal data of our customers
LOF Boutique (“LOF“) is a fashion boutique, with webshop, specially for women. In order to be able to carry out our activities properly, it is sometimes necessary to process your personal data. We always do so carefully and in accordance with the law and the following basic principles:
- We always tell you what we do with your data and make sure that you can exercise your rights.
- We only use the data for the purpose for which we collected it (such as processing your online order, customer relationship management, customer administration, service and marketing).
- We do not collect, use or store more data than we need to achieve the purpose for which we obtained the data.
- We collect, use and retain data only if there is no other way to achieve the same purpose.
- The more privacy-sensitive the information about you, the less we use the data.
- We only use the data to the extent that there is a ground stated in the law for doing so.
- We take appropriate security measures against the loss of or unauthorised access to personal data.
- We have taken measures to facilitate the exercise of your rights (such as your right of access and correction).
In this LOF Boutique Privacy Statement we describe which of your data we process, how we do it and what your rights are. We sometimes amend the LOF Boutique Privacy Statement, for example because of changes in the law. On our website www.lofboutique.nl you will find the current version of the LOF Boutique Privacy Statement.
THE PARTIES THAT PROCESS YOUR PERSONAL DATA |
This Lof Boutique Privacy Statement includes an overview of the service providers with whom LOF cooperates in the provision of services. |
WHAT DATA DO WE PROCESS
We collect, use and share different types of personal data. Some data we obtain from you and others through other channels. We only process special personal data if the conditions set out in the law are met. We may, among other things, collect the personal data mentioned on the right if and to the extent that these data are necessary for the purpose for which we have collected the data. The examples given are not exhaustive. We may also process comparable information. |
We process the following personal data of customers:
We process the following personal data of website visitors:
The processing of this data is necessary if you make use of our services, because without this data we cannot provide our services properly. |
THE PURPOSES OF PROCESSING AND FURTHER USE
If we want to process personal data for another purpose that is not related to one of the purposes mentioned here, we will always inform you about this, for example by modifying the LOF Boutique Privacy Statement, placing a message on our website or sending a personal message to you. |
We process personal data in order to be able to do our activities as well as possible and to carry out an assignment for you.
These purposes include the following activities related to the main purposes:
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THE LEGAL BASIS FOR THE USE OF YOUR PERSONAL DATA | We may use your personal information because and to the extent that it is necessary for:
In some cases, we may only process your data if you have given us permission to do so. You can withdraw your permission at any time. |
THE PARTIES WHO HAVE ACCESS TO YOUR DATA |
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HOW LONG WE STORE YOUR PERSONAL INFORMATION | We do not retain data for longer than is necessary for the performance of our activities, unless we are required by law to retain your data for longer. The retention period for specific data depends on the nature of the data and the purposes for which they are processed. The retention period may therefore differ per use. |
THE SECURITY OF YOUR PERSONAL DATA |
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YOUR RIGHTS WITH REGARD TO THE USE OF YOUR PERSONAL DATA (AND HOW TO EXERCISE THEM) |
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Service providers overview
Webshop software
WooCommerce
Our webshop has been developed with software from WooCommerce. We have chosen DigitalOcean for our webhosting. Personal data that you make available to us for the purpose of providing our services will be shared with this party. DigitalOcean has access to your data to provide us with (technical) support, they will never use your data for any other purpose. DigitalOcean is obliged by the agreement we have concluded with them to take appropriate security measures. These security measures consist of SSL encryption and a strong password policy. Backups are made on a regular basis to prevent loss of data.
WooCommerce
Our webshop has been developed with software from WooCommerce. We host our webshop on a server under our own management. We have taken appropriate technical and organisational measures to prevent abuse, loss and corruption of data as far as possible. These security measures include at least SSL encryption and a strong password policy. Backups are made on a regular basis to prevent loss of data.
Webhosting
DigitalOcean
We purchase webhosting and email services from DigitalOcean. DigitalOcean processes personal data on our behalf and does not use your data for its own purposes. It may, however, collect metadata on the use of the services. These are not personal data. DigitalOcean has taken appropriate technical and organisational measures to prevent the loss and unauthorised use of your personal data. DigitalOcean is bound by a confidentiality agreement.
Email and mailing lists
MailChimp
Our website uses MailChimp, a third party that handles email traffic from our website and the sending of any newsletters. All confirmation emails you receive from our website and web forms are sent through MailChimp’s servers. MailChimp will never use your name and email address for its own purposes. You will see the unsubscribe link at the bottom of every email sent automatically via our website. If you click on this button, you will no longer receive an email from our website. This can seriously reduce the functionality of our website! Your personal data will be stored securely by MailChimp. MailChimp uses cookies and other Internet technologies to monitor whether emails are opened and read. MailChimp reserves the right to use your data to further improve the service and to share information with third parties as part of that service.
Payment processors
Mollie
We use the platform of Mollie to process (part of) the payments in our webshop. Mollie processes your name, address and residence details as well as your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organisational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties in the context thereof. All the above guarantees with regard to the protection of your personal data also apply to the parts of Mollie’s services for which they engage third parties. Mollie does not retain your data for longer than permitted by law.
Delivery companies
DHL
If you place an order with us, it is our task to have your package delivered to you. We use DHL to carry out deliveries. It is therefore necessary for us to share your name, address and place of residence with DHL. DHL will only use this information for the purpose of performing the agreement. In the event that DHL engages subcontractors, DHL will also provide your information to those parties.